Returns policy

For hygiene purposes, we do not offer returns or exchanges for change of mind purchases or items that aren't the correct fit. Always read the description, refund policy and size guide prior to making a purchase. 

Upon receiving your package, we highly recommend measuring the face opening and elastic band before trying on, to be eligible for an exchange or credit note in the rare event there is an error in measurements (3cm+ difference than mentioned in the size guide would be considered an error). 

In the event an item is faulty, DO NOT try on! Immediately reach out to us through email or dm, We will offer you an exchange or credit note, given the item is unworn and within 5 days of receiving your package. Items must be sent out or dropped off (at your own cost) for assessing, before exchange/credit note is processed. Shipping costs for a replacement will be covered by Muminah collection

Faulty items include: Rips/tears, holes, fabric frays, colour damage

We legally have the right to refuse items that have clearly been worn or deliberately damaged through wear and tear. 

Once orders have been placed they cannot be refunded/canceled